FAQ

FAQ – questions that arise most frequently

At YOU-NICK, we believe that good decisions start with good questions. Below you'll find short, specific answers to the most frequently asked questions.

Most frequently asked questions:

Where are You Nick frames designed?

Made in Poland. All models are designed locally, with an emphasis on proportion, function, and timeless form.

Are You Nick frames suitable for prescription lenses?

Yes. Each model is designed to allow for easy installation of corrective lenses at an optician.

How long does shipping take?

We typically ship within 2-3 business days. Each pair of frames is carefully inspected before packaging.

Within what time can I return a product?

Yes. You have 14 days to return or exchange your item, provided it is unused and in its original condition.

How to care for acetate frames?

It's best to store them in a case and clean them with a dry, soft cloth. Avoid contact with high temperatures and strong chemicals.

How can I find out which model will best suit my face?

Each model has detailed dimensions in the description. You can also use our fit guide or contact us for advice.

Can I order frames as a gift?

Yes. Just select the gift wrapping option when ordering. We'll include an elegant box and—if you'd like—a personalized card.

Are YOU-NICK frames unisex?

Most styles are designed to fit regardless of gender – it's the style and how you wear them that counts.

Do you offer limited edition models?

Yes. From time to time, we release short series with unique colors or details. We announce them in our newsletter and on Instagram.

How durable are You Nick frames?

We design them with long, everyday use in mind. The thick Mazzucchelli acetate is hand-cut, milled, and polished. Inside, a metal core ensures stability. The 7-arm hinges withstand years of play-free opening. This is a design that will last—and stay with you for a long time.

You Nick

You‑Nick is more than just a product—it's an experience. It's a project created with you in mind: your comfort, style, and everyday choices. By choosing us, you become part of a community that believes in honest design and things with soul.